Operations Manager

Job Responsibilities :

  • Manage & Maintain all existing IT infrastructure including IT hardware, GSuite, End Point OS Windows, Linux etc., IT networks etc...

  • Should drive the Regular project workstream calls

  • Manage Technical Teams & related Budgets (Technical)

  • Tracking status of Projects / Program deliverables and milestones

  • IT Security Audit, fixing & Mitigation of Findings.

  • Technical evaluation & New IT Infra Products Implementation.

  • License Management & Compliance

  • Hardware Inventory Management.

  • IT - Network / Security Vendor Management

  • Handle Escalation related to IT Infrastructure

  • Detailed Technical and Administrative skills

  • IT End User Systems and IT Security

  • Manage and Maintain End User systems such as Laptop, Desktop, iPad, Mac systems.

  • Maintain Asset inventory and conduct regular audits.

  • Managerial experience on Endpoint security in all the end user devices.

  • Should have an understanding of current security trends in terms of Application and critical data security.

  • Should have good knowledge on SIEM Tool.

  • Manage the Cyber Security Vendors and Team for VAPT and ensure IT Security for the organization.

  • Exposure on Google Workspace, exposure on Email marketing platforms such as Sendgrid.

  • Audio / Video Platforms & Live Streaming

  • Should have exposure on Live Streaming technologies and softwares such as OBS, VMix or equivalent. Exposure to Zoom, MS Teams, WebEx is an added advantage.

  • Should have exposure on working on Online Live Streaming Platforms.

  • Experience in handling Digital Media related Technology.

  • IT – Networking

  • Good understanding of Network Design and Fibre optic networks. Experience on designing resilient networks are preferable.

  • Understanding of Layer2, Layer3 Switches, Routers and Firewall. Working experience is preferable. Understanding of NAC and Wi-Fi network operations.

  • Understanding of CCTV networks.

Educational Qualification : Diploma/UG/PG degree in Engineering/Technology or equivalent degree from a reputed Institution

Skill Competencies : 

  • Should have a desire for Technology or bringing in New Technology in any domain.

  • Organisational alignment. Preferable if candidate has done Isha programs.

  • Good communication skills.

  • Ability to Work with all the internal team leads to arrive at  solutions.

  • Ability to drive Technical Team for Technical Service Delivery.

  • Having exposure on Technical delivery of Events through Live Streaming.

Experience : 8-15 years of experience in Managing IT Infrastructure and IT Operation

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